I have searched for this 'service tool V1.081 in vain.
MP480 CANON 5B00 SERVICE REQUIRE MANUAL
How do I cast the secret 'spell' (as my service manual says) and reset this EPROM counter? How long will my printer display 'Ink absorber nearly full' message before it decides it is truly 'full' and I presume stop printing? I checked the absorber pads and they are all dried up!
MP480 CANON 5B00 SERVICE REQUIRE SOFTWARE
We would like to inform you that only our Authorised Service Facilities have specific software tools to re-programme a printer after maintenance/ service only. Yet earlier in the same message they say :. This software is not destined to reset your device in any way and correct the error message you are experiencing, and thus we do not have a link to share with you.
I asked that as the printer was no longer supported by Canon they would not require their 'service tool' software and would they be kind enough to supply me with link to a copy.
I replied that the printer is NOT broken and it is criminal to add to the 'sunami' of electronic waste with perfectly serviceable printers just because they choose to stop them working. So.I contacted Canon service team who were very nice but told me that the printer is no longer supported and therefore cannot be repaired. According to my service manual there is a software 'Service Tool V1.081 shown on page 44 that is capable of resetting this counter allowing the Canon service centre to make the printer work once again. There allegedly is a software 'counter' that monitors the head cleaning operations and 'ticks' up/down a counter which when zero stops the printer working altogether. It is a fantastic low usage printer.ħ) Following a week of trawling the web, I am led to believe this is a forced obsolescence built into the printer (saved in EPROM) by the manufacturer.
Hi everyone, I am hoping someone can help me understand what I have to do to repair my printer?Īs a newcomer I will try to follow the 'protocol' at the beginning of this forum.ġ) Printer problem: Message on LCD = ERROR "Ink absorber almost full"Ģ) first started displaying this message a week ago.ģ) Printer is a Canon MG5250 which is an 'all-in-one scanner and A4 inkjet printer.Ĥ) The message allows one to press OK and then the printer then works normally.ĥ) I have used 'chipped' third party ink cartridges virtually from new and incredibly NEVER had to clean the heads or had any printer errors until now.
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